The role
Due to a current team member retiring we have a requirement for a Credit Controller to reinforce the credit control team this role will report into the Senior Credit Controller. This is a full-time office based role.
Key deliverables will be:
• Posting cash receipts from customers and making sure that any payments are correctly allocated to the customer accounts and to the correct invoices and resolving any issues that may arise with the customer i.e. credits being taken twice etc…
• Dealing with any potential cash misallocations
• Credit control on customers for any outstanding payments. This will entail working with specific customers being fully responsible for recovering any debt, within pre-defined timescales. The Credit Controller will be held accountable for the position of their customer account.
• Support the Credit control function through the use of the company EDI systems (from an accounts perspective) in conjunction with other team members to ensure that transactions happen on a timely basis and customer payments are made on a timely basis.
• Support the setting up of new customer accounts in the company ERP (PRISMA), after having completed detailed credit control checks
• Support the raising of credit notes
• Generating Aged debt reports in excel by Credit Controller for Weekly Credit Controller meeting
• Maintaining the “Bad and doubtful Debt” log (for the customers they are responsible for), which will allow any bad and doubtful debt to be quantified on a monthly basis and any supporting documentation be collated for any bad debt write-offs, for audit purposes
• Dealing with any customer account queries, which could potentially be blocking payment i.e. sending through copy invoices, proof of delivery etc…
• Ad hoc duties as required
Candidate profiles
• Minimum 2 years experience of having worked in accounts
• Ideally familiar with using EDI systems in a credit control environment
• Ideally comfortable with downloading information from
• A personable individual who is friendly and able to build a relationship with the customer through whatever medium: face to face/ phone/ e-mail
• A tenacious “finisher/ completer” who once they start a job, follows it through to the end
• A team player with a “Can-do” attitude, energy and enthusiasm for tasks performing
• An individual who is not scared to speak up if they require help and support and to reciprocate if others ask the same
• Someone who is keen to exploit system capabilities in order to get the job done
