To work in a busy customer care environment, which includes both telephone and face-to-face contact. Excellent communication skills, attention to detail, willingness to learn and the ability to multi-task, whilst also ensuring that the security of the centre is maintained is essential at all times. Must have previous customer services & admin experience and good computer & Microsoft office skills.
Hrs are minimum of 22.5 per week averaged over a 4 wk rota and will include on average 3/4 weekday shifts per week plus 2/3 weekend shifts per every 4 wk rota
A good degree of flexibility around working hours is essential, reception is open 7 days a week, Mon to Fri shifts are between 7.45am and 5.45pm. Weekend shifts are between 10 & 4pm and there will be the requirement to work additional hours to cover for absences.
Appointment to all posts is subject to an Enhanced Criminal Record and Background check.
We are looking for someone to start in January for a minimum period of 3 months but this may extend further.
