This role is to support the IT Department and provide full IT support multiple users.
Key responsibilities:
· Provide desktop support to in‐house and remote users.
· Manage company telephone system and setup of users /mobile phone setup and support.
· Provide software and hardware installation.
· Provide training for users as required.
· Active Directory / Azure systems administration and setup of users.
· Update IT procedures and user self‐help documentation.
· Completing staff (or end user) equipment relocations.
· Undertake network cabling adjustments to ensure all PC’s and peripheral devices are connected and accessible.
· Assist on audits and asset management, tracking issued hardware, software, and peripherals.
· Diagnosing and repair of faulty equipment.
· Any other tasks and duties as required by management SKILLS & EXPERIENCE:
· Excellent knowledge of Microsoft 365, Windows 10/Windows 11 and Server 2012/2019
· Experience or knowledge of Hyper‐V would be desirable.
· Experience of Microsoft Dynamics Business Central would be advantageous.
· Independent approach in problem solving essential.
· Active Directory/Group Policy.
· Wireless Technologies.
· Good understanding of Networking; LAN/WAN, TCP/IP, DHCP, Firewalls.
· VPN Technologies.
· Ability to prioritize, with excellent time management skills.
· Knowledge of Zebra scanners advantageous.
· 2/3 years’ experience in an IT position.
· An enthusiastic team member with good communication skills and the ability to explain technology in simple terms
