Job description
A fantastic long term tempoary assignment for our client based in Dukinfield: Duties include:
Management of all IT systems, network systems (wired and wireless) and connected devices
Configuration and delivery of new computers.Including computers, services, printers, portable devices and infrastructure software;
Monitor ticket queue and provide Tier 2 support for end-users.
Support teleconferencing solutions and provide routine maintenance.
Support end-users’ understanding of IT terminology and concepts, providing advice and recommendations for complex issues.
Ensuring data backup processes and disaster recovery plans are operational, documented and maintained.
Application of advanced configuration and troubleshooting of hardware and software enhancements, application deployments and infrastructure upgrades.
Contribution to and maintenance of IT Standards, Policy and Procedure documentation and asset inventory.
Support of laboratory systems and associated equipment, requiring close co-ordination and working relationship with laboratory managers and equipment vendors.
Research and recommend innovative ideas and automated approaches for system administration tasks.
Identify approaches that leverage our resources and provide economies of scale.
Participation on projects when required.
Skills Required
The candidate is expected to meet the following criteria required to perform the role:
Highly professional with a focus on delivering high quality customer service and ability to liaise with individuals at all levels.
Strong organisational skills with ability to prioritise and manage multiple tasks.
Ability to successfully work in a fast-paced environment while maintaining a professional, courteous, and helpful attitude.
Possess exceptional administration, organisational, problem solving, interpersonal and communication skills with meticulous attention to detail.
Ability to work both independently and as part of a global team.
Must be a team player, self-motivated and driven, adaptable, flexible and creative.
Willingness to travel up to 10% and also attend site on evenings and weekends, depending on project requirements.
Qualifications & Experience
BS in Computer Science/MIS with demonstrated knowledge of IT or equivalent experience
3+ years experience of working in a large national/global company
Broad range of experience, including:Supporting end-users infrastructure platforms including desktops, laptops, tablets and mobile devices.
Telephony, with experience in VoiP being advantageous.
Technologies including Office 365, Enterprise Backup Solutions, Vmware Virtual Environments, File/Print servers, active directory, Endpoint Security/Encryption Windows 7/10
Job Types: Full-time, Temporary contract, Temp to perm
Salary: £30,000.00-£32,000.00 per year
Benefits:
On-site parking
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to commute/relocate:
Dukinfield Stalybridge: reliably commute or plan to relocate before starting work (required)
Work Location: One location
