An exciting opportunity has arisen for a Maintenance Co-Ordinator in a very busy service department in Bredbury.
Key Duties:
• Responsible for booking in planned maintenance visits with customers and arranging engineers labour to carry out those visits.
• Issuing maintenance proposals to potential new customers.
• Processing new contracts & renewals, building strong customer relationships.
• Checking engineer’s paperwork, making sure the system is up to date with all the correct information and completing necessary site specific paperwork.
• Scanning and linking engineers’ paperwork to appropriate jobs on our bespoke system.
• Checking maintenance engineer’s timesheets and passing for payroll.
• Assisting with general admin duties, as required.
Requirements:
• Minimum 2 years’ experience in service/maintenance environment would be an advantage.
• Strong IT skills.
• Organised, with strong attention to detail.
• An effective communicator with the ability to build and maintain strong relationships with customers and engineers.
• Team player with a proactive approach and willingness to get stuck in.
Benefits:
• Free on-site parking.
• Private Health.
• Pension Scheme.
• Early finish Friday.
• 20 days holiday + bank hols.
• Loyalty holidays accrued with time served.
Office Based.
Full-Time, Permanent position.
Monday – Friday, 8.30am – 17.00pm.
£21,000 – £23,000pa (DOE).
Additional information:
Working in an open plan office of 6 – ages range from mid-twenties right up to 60s.
It is a very busy service office albiet it is relaxed, they do have a radio on – you can go and make a brew whenever you want. You are not micro-managed.
Approx an hour a day will be spent on the phones and the rest of the time will be spent liasing with Engineers to schedule their dairy, booking in work, dealing with queries, etc… most of which is done via email. They deal with Engineers up and down the country and you are very much involved with them – with this can come some very stressful situations along with the banter!
