Job description
JP Recruitment are hiring! Our client based in Stockport require a Customer Service Rep to join their busy office.
You will provide support and assistance to the sales team by responding to customer inquiries, processing orders and quotations quickly. This is essential when ensuring smooth sales operations and customer satisfaction. The emphasis is to support the sales teams and develop customer relationships.
Responsibilities of a Sales Support Specialist:
Answering the telephone and transfer calls if needed
Processing orders and quotations correctly ensuring the absolute best customer service.
Trouble shoot problems with customer accounts and other related issues.
Dealing with customer queries / complaints.
Assist the Sales Team with various tasks as needed.
Learn / Maintain good knowledge of our products and services.
Update customer information within our system.
Take on other office duties when needed.
Skills needed:
At least 3 years’ experience in a similar role
Accurate data entry skills
Be able to work under pressure and show initiative when working as part of the team or individually.
The ability to multitask and to prioritise tasks.
Excellent communication and organisational skills.
Excellent customer care skills.
Good computer and keyboard skills
Working hours for a Sales Support Specialist:
9am - 5pm
Monday - Friday
Salary for a Sales Support Specialist
up to 24k
Job Types: Full-time, Permanent
Salary: £22,000.00-£24,000.00 per year
Schedule:
Monday to Friday
Work Location: In person
